Benefits

Browse our Benefits FAQs

I'm moving house and I need to tell Council Tax

You can tell us your moving by completing our online form. You can use this form if: you are new to paying Council Tax in Maidstonehave moved from Read more...

How do I contact the housing benefit team?

You can use our contact us form to contact the housing benefit team.  Please provide your benefits reference number (begins with a 5) or your Read more...

How to I apply for Housing Benefits

Housing Benefit is for: People who pay rent, and have a low income, including those who work or are self-employed.Tenants living in a housing Read more...

Discretionary Housing Payment

If you currently receive Housing Benefit and you are in rent arrears or you are struggling to make payments towards your rent you could apply for a Read more...

How do I upload proof?

If you need to submit evidence to us for a benefit claim or housing application, you can upload proof using our online form. If you are not sure what Read more...

Local Housing Allowance

If you are a tenant renting a property or a room from a private landlord and you are on a low income, you may be able to claim and receive Local Housing Read more...

Report Benefit Fraud

You can either complete this online form, or if you don't want to report fraud online, you can call the National Benefit Fraud Hotline on 0800 854 440. Read more...

How do I claim Council Tax support?

To get Council Tax Support, you must: Be on a low incomeBe the person responsible for paying the Council TaxYou will not normally qualify for benefit Read more...

Benefits Calculator

You can find out how much benefit you are entitled to by using the Kent County Council benefit's calculator. This provides an estimate your Read more...

How do I pay my Housing Benefit Overpayment?

You can make your payment online here.   Read more...

Change of circumstances form for benefits

We need to be told about any changes as it may affect your benefit payments. You still need to tell us your change even if you have told another Read more...

What proofs do I need to submit for my benefit application?

If you're submitting a new claim we'll need to see the original copy of ID. This can be your driving licence, passport or birth certificate. Read more...

I have moved house and need to tell benefits

If you are liable for the rent at your new property and your income hasn't changed then you should be eligible. You'll need to complete our Change Read more...

I want to stop claiming benefits

You can let us know you want to stop claiming benefits by using our online form Read more...

When will I get my next benefit payment?

Payments are usually made every two or four weeks. Your award letter will tell you how often.   You can find out exactly when your next payment is Read more...

Why has my claim been suspended

When we suspend a claim we will send a letter confirming why and what steps you will need to take next.  If you need discuss this further please use Read more...

Benefits Self Employed form

You can use our online form if need to tell us about your self employed earnings.   Read more...

Bedroom tax

If you have one spare bedroom your housing benefit will be cut by 14% each week. If you have two or more spare bedrooms your housing benefit will be cut Read more...

How long does it take for a new Benefit claim to be processed

A new Benefit claim will usually take around 10 working days to process after you have provided all of the evidence. You can use the Benefit Calculator to Read more...

When does a guest become a lodger

For more information please complete a Contact Us form.  Please provide as much information as possible.  If you are a housing association Read more...

Personal independence payment

You may be able to get help with some of the costs caused by long term disability or ill-health. If you're 16-64 you could get between £22 and Read more...

I don't understand a letter

If you don't understand a letter you've been sent, please send us a Contact Us form. Our team will breakdown the letter making it easier to Read more...

How much savings can you have when I apply for Benefits?

You can't have more than £16,000 in savings (unless you receive Guaranteed Pension Credit). You can find out your entitlementment using the Read more...

Can I get help towards a mortgage

Unfortunately, Housing Benefit only covers rented properties. If you’re having trouble paying your mortgage, talk to your mortgage lender, work Read more...

Certificate of Earnings

You can find our Certificate of Earnings below.  Read more...

Information about benefit changes

Big changes have been made to the welfare benefit system. You can find out if you have been affected by this by using the Welfare Reform Calculator. Read more...

Benefit non-dependant deductions

Anyone who lives with you and is over 18 who is not your partner, child, joint tenant or sub-tenant, is called a non-dependant. It is expected that they Read more...

Is housing benefit same in Sevenoaks as Maidstone?

You can find information about benefits on our benefits pages.    Read more...

I want you to pay someone else

To change who we pay your benefit to, you'll need to complete our change of circumstances form. Read more...

My benefit award is wrong

If you think your benefit claim has been awarded wrongley you will need to appeal it in writing making it clear why you appealing it with any Read more...